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Khelakoro GDPR Policy

At Khelakoro, we are committed to protecting your personal data and ensuring your privacy. Our GDPR Policy outlines how we handle and process your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy is crucial for our users, ensuring that their personal data is collected, stored, and processed in a secure and transparent manner. Below, we explain the types of data we collect, how we use it, and the legal grounds for processing it.

Data We Collect

Khelakoro collects various types of personal data to provide services to our users, comply with legal obligations, and ensure optimal performance of our platform. The data we collect may include:

  • Personal Identification Information: Name, address, date of birth, email address, and phone number.
  • Account Information: Usernames, passwords, and account-related data.
  • Payment Information: Payment methods, billing addresses, and transaction details.
  • Usage Data: Information regarding how you interact with our platform, such as browsing patterns, click data, and device-related information.
  • Cookies and Tracking Data: We use cookies to enhance user experience and track usage patterns on our platform, in line with data collection transparency guidelines.

We emphasize the importance of data accuracy and correction. Users have the right to update or correct their personal information at any time through their account settings or by contacting our support team.

How We Use Your Data

The personal data collected by Khelakoro is used for a variety of purposes, including:

  1. Service Delivery: To provide access to our online gaming platform, process transactions, and manage user accounts.
  2. Customer Support: To resolve issues and offer support based on user inquiries.
  3. Personalized Experience: To customize the user experience, recommend games, and provide tailored promotions and offers.
  4. Compliance and Legal Obligations: To comply with regulatory and legal requirements, including anti-money laundering and fraud prevention laws.
  5. Marketing and Communication: To send you promotional messages or updates about new games and features, with your explicit consent as outlined in our consent management practices.

We only use your data for the purposes specified above, ensuring full data collection transparency. Our data processing obligations also include maintaining up-to-date information to fulfill the above-mentioned goals.

Legal Basis for Processing

Khelakoro processes personal data under the following legal grounds, in accordance with the GDPR Policy:

  1. Consent: Where applicable, we will obtain your explicit consent for certain data processing activities, such as marketing communications. You have the right to withdraw your consent at any time.
  2. Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing access to our gaming services or processing payments.
  3. Legal Obligation: We may process personal data as required by law, such as for tax reporting or to meet legal compliance requirements.
  4. Legitimate Interests: We may process your data to pursue legitimate interests, such as ensuring the security of our platform or marketing activities, as long as these interests do not override your rights and freedoms.
  5. Lawful Data Processing: In all cases, we ensure lawful data processing by complying with all relevant data protection regulations and adhering to data processing obligations.

By processing your data, GDPR Policy Khelakoro ensures that users’ individual rights under EU law are respected at all times.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The data retention period may vary depending on the specific type of data and its associated purpose. In general, we retain data for the duration of your account’s activity on our platform and may retain certain data for a period thereafter to comply with legal or regulatory obligations.

Once your data is no longer needed for the purposes it was collected, we will ensure its secure deletion, following our GDPR policy data deletion procedures. This includes deleting inactive accounts after a specified period or upon request.

Third-Party Sharing

In some cases, we may share your personal data with third parties to ensure the smooth operation of our services. These third parties include:

  • Payment Processors: For processing transactions and payments.
  • Service Providers: To assist with technical support, hosting, and analytics services.
  • Legal Authorities: If required by law or to protect the rights, property, and safety of Khelakoro or its users.

When sharing data with third parties, we ensure that these parties comply with applicable data protection regulations and take appropriate steps to protect your personal information. We also maintain identity and access control mechanisms to ensure that only authorized personnel have access to your data.

We do not sell, rent, or share your personal data with unauthorized third parties. However, we may share information for data subject access requests or as part of a personal data access request in response to any legal obligations.

GDPR Policy Khelakoro is committed to ensuring full compliance with the GDPR Policy and the principles of data protection regulation. We are dedicated to maintaining a high level of information security practices, and we regularly assess and update our policies and procedures to reflect changes in regulations.

If you wish to exercise your rights or have any questions about how we process your data, you can submit a personal information handling request or a personal data access request. For more information, you can refer to our comprehensive GDPR policy policy template, which outlines the process for accessing, correcting, or deleting your personal data.

Khelakoro values the privacy and security of your personal data. By adhering to the GDPR Policy and following industry best practices, we ensure that your data is processed securely and responsibly. If you have any concerns about how we handle your personal data or wish to exercise your rights, please contact our support team for further assistance.

By using Khelakoro services, you acknowledge and agree to the terms outlined in this GDPR Policy.

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